We're on vacation. Orders will be processed on the 25th of may.

Shipping & returns

Delivery

We try to send your items as soon as we can but normally the day after your order.

Returns

If you don’t like the goods you ordered for whatever reason, we are happy to receive them back from you for a refund. Return the goods within 30 days in their original package and use the return label we added to the parcel. If the goods are returned according to the standards below you will receive the return payment within 14 days after the goods were delivered to us.

Sending from the Netherlands:

  • Place the item(s) in original the package
  • Seal the package with some tape
  • Attach the received return label on the package
  • Drop it in the mail box, or bring it to the post office.

It would be nice to emphasize the fact, at the post office, that our packages are fit for normal letter post. This saves us return costs and helps us to keep the sending fees low.

From any other country:

  • Place the item(s) in original the package
  • Seal the package with some tape
  • Attach the received return label on the package
  • Bring it to the post office, a sending fee will be charged.

Make sure we receive the items:

  • In the original state you received it, so we can sell it again.
  • Clean
  • With the card still attached

I don’t have a return label

No worries, drop us an email with our contact form with:

  • Your name
  • Your email address
  • The order id, this should be in the receipt of a web order or the transaction id in the receipt of a card transaction.

We will send you a return form.